Shipping policy
Shipping Policy
At Feral Studio, we aim to deliver your orders quickly, safely, and reliably. Please review our shipping guidelines below.
Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods or limited drops, processing times may be slightly longer.
Shipping Time
Delivery times vary depending on your location:
- Domestic Shipping (within India): 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs processing.
Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- We may offer free shipping on selected orders or promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this to track your package in real time.
Delays & Issues
While we strive to deliver on time, delays can occasionally occur due to:
- Weather conditions
- Logistics or courier issues
- High order volumes
Feral Studio is not responsible for delays caused by third-party shipping services, but we will always assist you in tracking your order.
Incorrect Address
Please ensure that your shipping details are accurate at checkout.
Feral Studio is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
We will work with the courier partner to resolve the issue as quickly as possible.
International Shipping & Customs
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.